Tag Archives: DIBP

How has Centrelink come to normalise contempt?

13 Mar

 

In The Saturday Paper this weekend there’s an editorial addressing the recent Centrelink scandals that, among other extreme dysfunctions, have seen the private data of two clients released to that publication, The Guardian, and The Canberra Times.

What you might not know is that The Saturday Paper declined to publish unsolicited private data sent to them by Centrelink, and that those private details belonged to a young man, Rhys Cauzzo, who died by suicide after receiving automated debt notices and subsequent harassment by Centrelink, and debt collectors Dun and Bradstreet:

Recently, private information about welfare recipients has been leaked to the media in the hope of discrediting critics. After The Saturday Paper published Rhys Cauzzo’s story, the department shared his personal data with our reporter in the hope of changing the piece.

The construction of citizens as enemies of Centrelink is engendered by the conservative ideology of Minister Alan Tudge, and senior departmental staff such as DHS secretary Kathryn Campbell, who use as their starting point the proposition that the majority of clients are criminals, or criminals-in-waiting.

(Sound unnervingly familiar?  The assumption by the Department of Immigration and Border Protection Minister Peter Dutton and his lackies that asylum seekers are criminals. I said a while back that what they do to asylum seekers they’ll do to Australians)

In her evidence before a Senate committee last week, Ms Campbell, who played a leading role in creating and presiding over the robo-debt system, refused to acknowledge that the system has any flaws, and remarked that clients have a responsibility to provide the department with correct information. Here you’ll find an excellent piece by Jack Waterford on Ms Campbell, and her “relentless suspicion of the poor.”

The ideologically-driven belief that Centrelink clients (or asylum seekers) are fraudsters is used to justify ill-treatment of them for political gain. The public does not like fraudsters.

Both DHS and DIBP are designed to deal with stereotypes, not human beings. The Ministers and senior staff in both departments are too lazy, too ignorant, too arrogant, too well-paid and too privileged to question their assumptions about those less comfortable in the world. Misfortune of any kind is perceived as a reprehensible moral failing, and as such, punishable by those with the power and authority to punish.

In the upper echelons of these departments you’ll find no broad view of context, of societal and cultural influences: the individual is entirely responsible for his or her own predicament. Society does not exist. There are individual men and women and there are families, but there is no society in the context of which the lives of individuals and families are played out.

Your part in destroying a country has nothing to do with its citizens subsequently seeking asylum in your country. Your ill-conceived policies have nothing to do with people becoming working poor, jobless, homeless, and needing assistance from the state. There’s bunch of rabid Thatcherites running DIBP and DHS.

Ministers such as Tudge, and senior public servants, treat welfare recipients as deviants. Welfare recipients embody what the ruling class fears most: loss of its power and its financial security. They must be punished for their carelessness, but more than that, they must be punished for reminding the comfortable just how close discomfort can be.

Ms Campbell may embrace the Thatcher ideology in her attitudes to citizens, however, it is easily unveiled as a comfortable and convenient delusion. Kathryn Campbell might reflect, if she has the capacity, that were it not for “clients” she’d be out of a job. Campbell’s $700,00 salary is entirely dependent on the misfortunes of millions. So much for the individual’s sole control over his or her circumstances.

The revelation that Centrelink authorities sent unsolicited private details of a dead man to the media, in the hope of changing the journalist’s story, ought to be beyond belief. Sadly, it isn’t. Sadly, we have in this country at least two bureaucracies whose leaders have modelled a pathological lack of humanity, and the dire weakness of all bullies. It’s time to get rid of the Tudges, the Campbells,  the Duttons and the Pelluzos. We’ve travelled far enough down the path of cruelty and unreason. It’s time for a change.

 

 

 

Politicians must take responsibility for their greed, wastage and negligence.

20 Jan

if-you-behaved-like-your-government

 

If you go to the website #notmydebt you’ll find fifteen pages of stories written by people who’ve received demands from Centrelink to repay debts the department has falsely raised against them. It’s a harrowing read.

Depending on which explanation you prefer, the aggressive efforts to extract monies from people who do not owe them has been caused by faults in the department’s new automatic compliance system; a malevolent attack by the LNP government on welfare recipients, or a combination of both.

Centrelink has advised some punters that their best course of action is to begin repaying the alleged debt while the review process is underway, that is, before it has been established that they actually owe anything. This places punters in a Kafkaesque bind: repaying a debt is an acknowledgement that you accept its validity. Punters are also threatened that if they don’t agree to a repayment scheme, their alleged debt will be referred to debt collectors, and their credit rating affected.

Regardless of acknowledged systemic faults, and an own-motion investigation launched by the Commonwealth Ombudsman’s Office,  the robo-debt collection scheme is set to widen its net to include pensioners and disabled people in the coming months.

The latest information from Centrelink whistleblowers (who have, by the way, been threatened with prosecution and imprisonment by their overlords, as have welfare recipients accused of fraudulently obtaining benefits) indicates that there are indeed serious faults in the system AND that Centrelink authorities have ordered officers to proceed regardless of these faults. Indeed, officers have been instructed to refrain from acknowledging any errors they discover unless the citizen in their sights spots the error first, causing a crisis of conscience for some Centrelink employees who are obliged to refrain from identifying systems errors to distraught punters.

How any of this can be consistent with legal process is beyond me: it’s beginning to sound very much like the Turnbull government illegally obtaining money from citizens by deception.

Even Tasmanian Senator Eric Abetz has expressed his disapproval of Centrelink’s methods after a member of his extended family received a debt notice.

At the same time, a report from the Australian National Audit Office into the Department of Immigration and Border Protection’s payments for the management of contracts for security and welfare services on Manus Island and Nauru reveals:

…$2.3 billion in payments made between September 2012 and April 2016, which it stated were not authorised or recorded correctly.

“$1.1 billion was approved by DIBP officers who did not have the required authorisation and for the remaining $1.1 billion there was no departmental record of who authorised the payments,” it stated.

The report further stated that contract variations totalling more than $1 billion were made without a documented assessment of value for money. (emphasis mine)

Is there any venture on the planet in which $2.3 billion dollars is spent without proper authorisation and record of authorisation, other than the Australian DIBP? Why is Immigration Minister Peter Dutton still in the portfolio, given that his department has apparently gone rogue?

Add to this the ongoing politicians’ expenses scandals exposing levels of rort (travel expenses being the least of it, it’s the office expenses we ought to be worried about) that if politicians themselves hadn’t written the rules would be criminal, and you have a grim picture of rampant abuse of public money, with minimum accountability.

You also have an exceedingly grim picture of the powerful and privileged attacking the most vulnerable. There is as well the abhorrent spectacle of greedy politicians refusing to take responsibility for their own indulgence and wastage, and instead accusing those least able to defend themselves of fraudulent behaviour.

Prime Minister Turnbull has promised action on politicians “entitlements.” Perhaps if it is made more difficult for MPs to get their entire upper bodies into the trough and wallow, politics will in time become less attractive to those amongst us with the least integrity. One can only hope.

News just in: Get Up has set up a website “Fraudstop” that advises people affected by Centrelink’s false debt claims of their options. 

 

 

 

 

Senior DIBP official overrules medical experts yet again.

30 Apr

 

 

 

 

FOLLOWING ORDERS

FOLLOWING ORDERS

 

The case of an African asylum seeker detained on Nauru and known as S99 is currently before the federal court, in an effort to have her brought to Australia for termination of pregnancy as a result of sexual assault.

S99 suffers from epilepsy. Whilst lying unconscious after a seizure, she was raped.

S99 is currently in Port Moresby where one David Nockels, senior bureaucrat in the Department of Immigration and Border Protection, insisted she be sent for an abortion.

Abortion is illegal in PNG, and Nockels has not sought legal advice as to the consequences for S99 of undergoing termination in that country.

Further, Nockels has been advised by no less than five medical experts, including a neurologist and a psychiatrist, that S99’s condition is such that the procedure is far from straightforward, and must be carried out in a hospital and by medical staff with far more expertise in their various fields than is available in Port Moresby.

David Nockels has refused S99 permission to travel to Australia. He admitted to the court that he would consider flying an entire medical team, including an anaesthetist and all necessary equipment to Port Moresby before he would agree to S99 being transferred to this country.

“That is why we have Manus and Nauru,” David Nockels told the court.

The Guardian also reports Nockels admitted:

that a phone call to an obstetrician at the Pacific International hospital, Dr Mathias Sapuri, who had no expertise in neurology, psychiatry or PNG law, had reassured him that the abortion could be carried out in Port Moresby.

Further:  In his evidence, Sapuri admitted he had a financial interest in the Pacific International hospital as a shareholder, and that his private obstetric practice merged with the hospital. He did not say what proportion of the shares he held, other than it was “small”.

Ron Merkel QC, representing S99, asked Nockels why he valued the opinion of one doctor with an interest in attracting patients to the hospital over the advice of multiple medical experts provided by IHMS and lawyers representing S99.

In response, Nockels reiterated his confidence in Dr Sapuri’s advice.

It has also been revealed that the refugee known as Omid, who died yesterday after self-immolating on Nauru, was not evacuated from the island for 24 hours after suffering serious burns. The explanation for this delay is that DIBP could not find a pilot.

Omid was denied pain relief for several hours, and there was no appropriate treatment available at the hospital, causing risk of serious infection.

Two days ago I wrote about the unnecessary death of refugee Hamid Khazael on Manus Island from a simple scratch on his leg that led to septicaemia. This is a story of yet another overreach by a DIBP official who took it upon him or herself to ignore medical advice and deny Hamid treatment that could have saved his life.

DIBP is a government department rapidly coming to resemble a bureaucracy out of Kafka. Its secretive, punitive and murderous culture has no place in a liberal democracy.

DIBP is apparently staffed by individuals willing to follow to the letter the obscene orders of their ministers. Its default position is that asylum seekers and refugees who’ve arrived here by boat are not entitled to be acknowledged and treated as fully human. Even when granted refugee status confirming the horrors from which they’ve fled, DIBP officials, following orders, still treat those in off-shore detention as dispensable, and unworthy of proper attention and treatment.

The pathology and psychopathy starts at the top in any organisation. But after Nuremberg, that no longer excuses those who carry out the obscene commands of their superiors. DIBP is full of bureaucrats such as David Nockels: if it were not, the system would collapse.

In an ideal world DIBP staff would stage a full-scale revolt against their criminal masters, however I don’t see that happening anytime soon.

In what world does a bureaucrat have absolute control over the medical treatment, and indeed, the survival of a detained person?

Oh, yes, we know all too well the precedent for that world.

 

 

 

 

 

Death by bureaucrat: this is not a metaphor

26 Apr

DIBP-Large

 

On ABC’s Four Corners last night we heard a Department of Immigration and Border Protection employee make the chilling decision to override a doctor’s request that dangerously ill refugee, Hamid Khazael, be evacuated from the Manus Island hospital to Port Moresby, where he could receive antibiotics that were not available on Manus.

The bureaucrat is heard refusing the evacuation request, suggesting instead that the drugs should be sourced elsewhere and flown to Manus, rather than the much faster alternative in which the patient would be taken to the drugs.

Mr Khazael was suffering from sepsis, following a minor cut on his leg. Sepsis is treatable but time is of the essence. DIBP bureaucrats caused unconscionable delays in Mr Khazeal’s access to treatment, in direct and deliberate contradiction of medical advice, and DIBP bureaucrats are answerable for the circumstances of his death.

They should be named, arrested and charged with manslaughter.

As the story unfolds it emerges as one of rabid bureaucratic power. None of the public servants who contributed to the awful death of Mr Khazael is a doctor, and yet they took it upon themselves to question and ignore medical advice as to the seriousness of his condition. At one point it’s revealed that it was thirteen hours before a public servant read an email concerning Mr Khazael’s dire condition.

The Minister at the time was current Treasurer, Scott Morrison.

The culture of DIBP is toxic. Its bureaucrats are protected by a cloak of secrecy and lack of accountability, instigated by successive ministers whose dark ambition it is to create and maintain a government department with absolute power, answerable to no one.

The doctors who spoke out on Four Corners last night have now broken the law that forbids anyone associated with off-shore detention from speaking of the conditions they encountered. This law in itself has absolutely no place in a democratic society.

Some doctors are at risk of arrest and prosecution. I have no doubt that should Immigration Minister Peter Dutton decide to put his money where his mouth is and have them arrested, there’ll be legal teams lining up to defend them. Should Dutton not act, then he confirms the suspicion that the law is intended to intimidate potential whistleblowers into silence, rather than be enacted against them.

As I watched  last night I inevitably thought of Adolf Eichmann, who has become the universal symbol of the bureaucrat who is just following orders. For such personalities what seems most unthinkable is that they disobey instructions. Their obedience can and does result in suffering and death, however, that is of little consequence compared with the personal repercussions of disobedience.

Listening to the  DIBP bureaucrat refusing to authorise Mr Khazael’s transfer to a hospital which could properly treat his condition on the sole grounds that the policy is to fly the drugs in, not the dying man out, I though immediately of Eichmann, of the banality of evil and how it flourishes when good men [sic] do nothing.

There is not yet a situation in this country that permits the scale of murderous obedience enacted by Eichmann. We are only beginning to travel down this road. The fact that we are indisputably setting out on this journey ought to terrify us into stopping right now, and taking stock.

At his trial Eichmann claimed: There is a need to draw a line between the leaders responsible and the people like me forced to serve as mere instruments in the hands of the leaders. I was not a responsible leader, and as such do not feel myself guilty.

The toxic culture of DIBP nurtures Eichmann-like attitudes. This government department should not exist in its current form in our democracy. It’s time to shine a light into its darkness. It’s time to make bureaucrats accountable for just following the orders of their leaders, and to make the leaders responsible for the intolerable demands they impose on people who are, after all, servants of the public not agents of its persecution.

 

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